FAQs

 
  • A mental wellness app that provides therapeutic conversations, and emotional support on demand. The model we follow has been proven as one of the most effective methods to improve mental health. Within minutes, we connect each member of your team to an Uplifter: a coach or counselor with whom they share lived experience and identity.

  • Uplifters are coaches, counselors, and community leaders. Each Uplifter has been carefully selected following a 5 step process, and is required to complete regular trainings in order to ensure compliance.

    Among our top Uplifters are: the protagonists of the 2023 Emmy-nominated documentary 'Aftershock', a Mental Health First Aid instructor, an Olympian, a disability rights advocate, a relationship coach, and many more.

  • No, Join Joyfully is not the same as therapy.

    Though we have licensed therapists on our team, Uplifters are not representing themselves as licensed mental health professionals. With this being said, if in crisis or in need of professional services, please refer to this link with listed resources.

  • Security is of the utmost important to us. Every writer will be completely anonymous, all their data is encrypted, and our database is suitable for HIPAA. We are also happy to work with you to ensure that we meet any additional security requirements.

  • Each member of your team will be are connected to Uplifters in seconds, and can chat with one another at all hours of the day. Plus, if they want to speak to someone else, we have Uplifters in over 7 different time zones.

  • If you find that something an Uplifter said is inappropriate or offensive, please email us at hello@joinjoyfully.com so that we may investigate. If the Uplifter simply isn’t a good match, users can request another with just 1 click or tap.

  • Join Joyfully offers a wide range of pricing options and discounts. Join Joyfully offers a wide range of pricing options and discounts. We also offer money-back guarantees.